Academic staff greatly value feedback that students provide through satisfaction surveys because it offers an important insight into students’ study experience enabling staff to improve that experience in future. This is particularly true of the module satisfaction survey that is sent to all students towards the end of their studies on each undergraduate and taught postgraduate module. Every module team examines the aggregated survey ratings and the written feedback you provide on your module experience and responds to the student feedback received from this survey as part of our review processes for modules and qualifications. Your feedback is an essential part of the quality assurance and enhancement mechanisms we have in place.
A sub-set of the survey results and a faculty comment on actions in response to these are published on the Module satisfaction survey section of module web pages on the OU's Courses Website. We publish the responses to the section in the questionnaire about the overall module experience and how students felt about their studies with us. This information gives prospective students useful knowledge about a module they may be thinking of studying based on the experience of students who have already completed it. It also enables students who provided survey feedback to see those overall survey results and information about how the faculty responded to the outcomes.
We publish the survey results and a faculty response for any module where the survey response rate is over 20% and at least 15 students responded. This covers the majority of modules, but if you're looking at a module where the response rate is less than 23%, do bear in mind that the responses to each question may not be representative of everyone who studied the module at the time, and you may wish to read the reviews left by individual students to get a more rounded picture of what they enjoyed or found difficult about the module.
The image below gives an example of how we present the survey results data and faculty response. Click here to visit the course reviews website.
Please contact the team with your question by emailing LTI QE and Stats.
If you would like to contact the team with any survey related queries, please send an email to: Surveys
You can leave a voicemail for us on 01908 858853.
Please do get in touch if you have any questions about student feedback, our surveys or how your data is used.
We usually aim to respond to all emails within two working days but this may be slower at particularly busy periods.