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Making a Request for Information

Information held by the University

You can ask the University to provide you with any information it holds. A lot of information is published via the University's website and before submitting any request, you should check to see if the information you require is already available.

If it does not appear to be available, you should make a request in writing to the Freedom of Information Office, or to the relevant Unit within the University. You may also send a request by email.

If you prefer, you can complete the form titled 'Request for Information'. If you need any advice or assistance in making your request, please contact the Freedom of Information Office.

FOI Contact Addresses

Requests for information should be sent to the Freedom of Information Coordinator at:

PO Box 497
The Open University
Walton Hall
Milton Keynes
MK7 6AT
UK
Email: Freedom of information
Telephone +44(0)1908 653994


Charges

The University may make a charge for providing information. Such charges will only be made when satisfying a request which would cost more than the appropriate limit set by the Fee Regulations. Currently this is £450. For some requests below this limit we may make charges for copying and communicating information as detailed below.

Website: free of charge unless otherwise specified.

Email: free of charge unless otherwise specified.

Post: Up to 24 pages of paper copies of documents will be provided free of charge. For a charge of £5 plus postage we will provide 25 pages with an additional charge of 20 pence for each additional page requested. Multiple requests from the same individual or organisation will be treated as a single request and the appropriate charge levied.

OU or other vendor: commercial prices will apply as specified.

We do not provide printouts of other organisations' websites.

Complaints and Appeals

If you are not satisfied with the way we have handled your request or the reasons we have given for not providing information, you have the right to appeal in writing to the Freedom of Information Coordinator at:

PO Box 497
The Open University
Walton Hall
Milton Keynes
MK7 6AT
UK

Email: Freedom of information

If you are not satisfied with the response from the Freedom of Information Coordinator you may appeal to the University Secretary and contact details will be provided.

The Information Commissioner is responsible for enforcing the Freedom of Information Act. In the case of our failure to deliver information, you have a right to appeal to his Office. See: ICO website

Feedback

We would appreciate your comments on the University's Freedom of Information website or any aspect of compliance with the Freedom of Information Act, including any information that you would like to see routinely published.

Please email: Freedom of information