The main character, a female cartoon version of a new OU student sits in her kitchen with her laptop looking slightly confused.

 

 

 

New student: Right, so, I need something from the OU Library. I don't know where to start

 

 

 

A talking head appears, Student 1: Don’t worry about it, it’s really, really easy

 

 

 

A second talking head appears, Student 2: It might feel new to you, but honestly you'll get used to it on no time

 

 

 

A third talking head appears, Student 3: You'll be like a kid in a sweet shop after a while

 

 

 

New student: OK - but if it’s online, how do I get a book?

 

 

 

A fourth talking head appears, Student 4: Being online is the best bit

 

 

 

Student 1: Just type into Library Search what you're looking for, click on a resource, and there's your ebook

 

 

 

Student 2: Oh it's more than just books! There's literally a world of information out there. I've used music tracks

 

 

 

A fifth talking head appers, Student 5: I read a newspaper from 1894, I was on my way to work and I found it on my phone

 

 

 

Student 4: I used a video from VE day in one of my assignments. My tutor loved it!

 

 

 

Student 1: I was trying to find an article so I used the list of library resources pulled together by the librarians just for my subject

 

 

 

New student: Wait a minute, why can't I just Google that?

 

 

 

A sixth talking head appears, Student 6: Well you could, but if you used the online library you know what you'r getting's reliable and accurate

 

 

 

Student 5: And a lot of the info's been chosen by librarians or academics, so you're more likely to find something that's perfect for your course

 

 

 

Student 3: Yeah, I used some statistics for a project about diabetes I found on the internet. It turned out to be about 20 years out of date

 

 

 

Student 5: My tutor told me how important it was to know if I could trust the information I was using. So I did one of those online training sessions

 

 

 

New student: It's starting to sound a bit complicated

 

 

 

Student 2: Nooo! I've done a few of those training sessions. Just have a go, they're really worth it

 

 

 

Student 6: Why don't you have a look on the library website?

 

 

 

Student  2: There's some really helpful guides on there

 

 

 

Student 4: I learned to spot the difference between good and bad information

 

 

 

Student 6: I found an activity on using Google more effectively. Saved me a load of time at work

 

 

 

New student: So I ought to do something too then?

 

 

 

Student 1: I would, it's a great way to get started and the librarians are ever so helpful

 

 

 

Student 5: And they know what they're doing!

 

 

 

Student 3: Yeah, just click on one of the sessions or the guides; they are really straight forward and they’re gonna help you to find things much more quickly

 

 

 

Student 1: There you go!

 

 

 

New student: Aww, smashing!

 

 

 

Student 3: And you don't even need to wait for a training session, there's a helpdesk 24/7 so help's available all the time

 

 

 

New student: Thanks very much, honestly you've all been really, really helpful. But umm, you're not really here in my kitchen are you?

 

 

 

Summary: Explore and find out more about your online library at www.open.ac.uk/library

 

Complete our quick survey to help us improve our website

Jun 03

Introduction to Library Services

Wednesday, 3 June, 2020 - 20:00

Learn about the online library, how to find help and support, and how to access key services to help with your studies or work at the OU.

Library Helpdesk

Chat to a Librarian - Available 24/7

Other ways to contact the Library Helpdesk