audio record
Media not available in the Digital Archive
Metadata describing this Open University audio programme
Module code and title: B786, Managing customer and client relations
Item code: B786; AC4
Rights Statement: Rights owned or controlled by The Open University
Restrictions on use: This material can be used in accordance with The Open University conditions of use. A link to the conditions can be found at the bottom of all OU Digital Archive web pages.
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Track listing:
track listing for this programme
Side 1 Track 1 Customer Satisfaction
Side 2 Track 2 The Way Ahead
Producer: Jan Bright
Publisher: BBC Open University
Keyword(s): Center Parcs UK; J.Walter Thompson; Rowntree Mackintosh; Royal Mail; T.G.I.Fridays; VW Audi
Master spool number: AC1544
Production number: AC1544
Available to public: no