Metadata describing this Open University module
Title: Managing customers and quality
Module code: BZB634
Module dates: 2004
Module status: This course is closed and no longer in presentation.
Faculty: Faculty of Business and Law
Keyword(s): BZB634, Managing customers and quality, Undergraduate course, Open University, Business and Management
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OU level: OU Level 3 Advanced
OU credits: 15
ECTS credits: Level 1, 7.5 credits
Hours of study: Approximately 150 hours of study
Link to module on Open Data site:
Educational level: Advanced
Educational level: HEQF Level 6
Educational level: OU Course Scottish Level SCQF Level 10
Educational level: Undergraduate
JACS code: N100
JACS description: Business studies
Module type: OU module, Subtype code: 50
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Presentation: BZB634 2004B
Start date: 2004-02-01
End date: 2004-04-30
13 weeks
Presentation: BZB634 2004H
Start date: 2004-08-01
End date: 2004-10-31
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