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Metadata describing this Open University study material
Module code:
OU Presentation:
Publisher: The Open University
Date of publication: 2000
Subject(s): English Language
Business English
English language
comprehension
change
product performance
wine importer
financial news
global organisations
multinational companies
flexible hours
kaizen
suppliers
telecommuting
working from home
homeworking
Health and Safety
cyberstore
customers
restaurant
ferry
brand values
customer care
mystery shoppers
staff
personnel
recruitment
motivation
finance
shareholders
annual report
balance sheet
profit and loss account
cash-flow forecast
financial statement
failure
family business
entrepreneur
business plan
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Type of text: reference material: transcript
Table of contents: Module 1 Change and the company; Module 2 The customer; Module 3 Finance