
Module code and title: | B656, Managing customer and client relations |
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Item code: | B656; VCR3 |
First transmission date: | 1996- |
Published: | 1996 |
Rights Statement: | |
Restrictions on use: | |
Duration: | 00:25:10 |
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Producer: | Jan Bright |
Contributors: | Barry Collins; Peter Moore |
Publisher: | BBC Open University |
Keyword(s): | Centre Parcs; Complaint handling |
Master spool number: | DOU8819 |
Production number: | FOUB036A |
Videofinder number: | 5230 |
Available to public: | no |