video record
Media not available in the Digital Archive
Description
This video looks at the car industry. It looks at the JD customer satisfaction survey, the launch of a new model and the construction of the launch car and its features.
Metadata describing this Open University video programme
Module code and title: L550, L550 World class: English for business
Item code: L550; VC02
Recording date: 2001
Published: 2001
Rights Statement: Rights owned or controlled by The Open University
Restrictions on use: This material can be used in accordance with The Open University conditions of use. A link to the conditions can be found at the bottom of all OUDA web pages.
Duration: 00:30:44
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Producer: Rissa de la Paz
Narrator: Manju Malhi
Publisher: Open University
Keyword(s): selling cars; market research; Top Gear collaboration with JD Power; customer satisfaction; launching a new car; Peugeot car assembly lines; dealer training; dealer service; Ryton production factory
Subject terms: Motor industry; Surveys
Footage description: BAP26887- cont./ PARTS WARHOUSE/ PRODUCTION LINE cont./ CAR ASSEMBLY LINE BAP26888- CHECKING FINISHED CARS/ WASHING FINISHED CARS/ MORE FINAL CHECKING/ ROAD TESTING NEW CARS BAP26889- CARS BEING LOADED FROM CAR PARK TO CAR TRANSPORTERS/ INTW./ HA SHOT OF PRODUCTION LINE/ INTW. BAP26890- cont./ INTW./ ASSESSING CAR/ EXTS. BAP26478- SALESMAN & CUSTOMER SEQ. OUTSIDE SHOWROOM/ RAIN (HEAVY)/ INTW. MARTIN GILLIAN.
Production number: FOUL075D
Videofinder number: 6672
Available to public: no