Available online
| Module code and title: | B786, Managing customer and client relations |
|---|---|
| Item code: | B786; VCR1 |
| First transmission date: | 1991 |
| Published: | 1991 |
| Rights Statement: | |
| Restrictions on use: | |
| Duration: | 00:25:00 |
| Note: | In presentation 1991-1996 |
| + Show more... | |
| Producer: | Jan Bright |
| Contributors: | Graham Hughes; Andrew Sachs |
| Publisher: | BBC Open University |
| Keyword(s): | Clarke Hooper; Despatch magazine; Market research; Royal mail |
| Master spool number: | HOU6889 |
| Production number: | FOUP399J |
| Videofinder number: | 4046 |
| Available to public: | no |
