Available online
| Module code and title: | B786, Managing customer and client relations |
|---|---|
| Item code: | B786; VCR3 |
| First transmission date: | 1991 |
| Published: | 1991 |
| Rights Statement: | |
| Restrictions on use: | |
| Duration: | 00:25:00 |
| Note: | In presentation 1991-1996 |
| + Show more... | |
| Producer: | Jan Bright |
| Contributors: | Barry Collins; Peter Moore |
| Publisher: | BBC Open University |
| Keyword(s): | Centre Parcs; Complaint handling |
| Master spool number: | HOU6909 |
| Production number: | FOUP406H |
| Videofinder number: | 4047 |
| Available to public: | no |
