Available online
Description
This programme investigates how hundreds of thousands of people have been cheated into changing their gas, electric and telephone accounts from one provider to another by unscrupulous telesales tea...ms, often ending up far worse off. It also considers whether Ofcom's mandatory code of conduct for telecom providers has helped or hindered the consumer since it was introduced in 2005.
This programme investigates how hundreds of thousands of people have been cheated into changing their gas, electric and telephone accounts from one provider to another by unscrupulous telesales tea...ms, often ending up far worse off. It also considers whether Ofcom's mandatory code of conduct for telecom providers has helped or hindered the consumer since it was introduced in 2005.
| Series: | The Money Programme |
|---|---|
| First transmission date: | 26-10-2007 |
| Published: | 2007 |
| Rights Statement: | |
| Restrictions on use: | |
| Duration: | 00:28:45 |
| + Show more... | |
| Director: | Terry Messenger |
| Producer: | Terry Messenger |
| Presenter: | Max Flint |
| Contributors: | Lee Baines; Anthony Ball; Max Flint; Steve Game; William Love; Jack White; Brian Wilson |
| Publisher: | BBC Open University |
| Link to related site: | The great phone swindle: http://news.bbc.co.uk/1/hi/business/7060345.stm Money Programme website: http://open2.net/money/index.html |
| Keyword(s): | Cold calling; Scam; Utilities |
| Production number: | LAAK465F |
| Videofinder number: | 7800 |
| Available to public: | no |
