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Library Services

Your gateway to a wide range of online information resources

Help and Support

  1. Library Services
  2. Help and Support

We have a range of self-guided help material including:

  • 'Getting started with the online library' which is a quick introduction if you don't know what's available or where to start
  • A series of guides giving you practical, step-by-step guidance about a range of topics. You'll find a selection of these in a box on each page listing those that are related to the page you’re looking at.

The Library helpdesk can be contacted 7 days a week, 24 hours a day. Contact details are shown in the Library helpdesk block on almost every page of this website.

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Library helpdesk

Webchat: Chat to a Librarian Available 24/7

Email: Library Helpdesk

Phone: +44 (0)1908 659001

Contact the helpdesk for help, information and advice on using the library.

All other enquiries: Contact Us