Available online
Description
This CD looks at the Royal Mail's consultancy wing 'RM Consulting' are the people putting knowledge management into action. They're trying out different techniques and tools on their various large ...projects The acid test for this approach will be when they face their next big challenge to develop the international air mail distribution centre at Heathrow. This CD also listens to Andrew Thompson talking to JC Spender about the theories of the firm and about JC's own views on the firm and knowledge
This CD looks at the Royal Mail's consultancy wing 'RM Consulting' are the people putting knowledge management into action. They're trying out different techniques and tools on their various large ...projects The acid test for this approach will be when they face their next big challenge to develop the international air mail distribution centre at Heathrow. This CD also listens to Andrew Thompson talking to JC Spender about the theories of the firm and about JC's own views on the firm and knowledge
| Module code and title: | B823, Managing knowledge |
|---|---|
| Item code: | B823; CD1 |
| First transmission date: | 1999 |
| Published: | 1999 |
| Rights Statement: | Rights owned or controlled by The Open University |
| Restrictions on use: | This material can be used in accordance with The Open University conditions of use. A link to the conditions can be found at the bottom of all OU Digital Archive web pages. |
| + Show more... | |
| Producer: | Jack Leathem |
| Contributors: | Steven Albert; Marc Baker; David Cowin; Richard Ephraim; Bill Harrison; James Marsh; Maria Schingen; J. C Spender; Andrew Thompson |
| Publisher: | BBC Open University |
| Production number: | AUDA749A |
| Available to public: | no |
