Module code and title: |
B656, Managing customer and client relations |
Item code: |
B656; AC1 |
Original broadcast channel: |
BBC Radio 3 |
Rights Statement: |
Rights owned or controlled by The Open University |
Restrictions on use: |
This material can be used in accordance with The Open University conditions of use. A link to the conditions can be found at the bottom of all OU Digital Archive web pages. |
+ Show more... |
Track listing: |
track listing for this programme
Side 1 |
Track 1
|
Featuring: Welsh National Opera And The City Of Cardiff |
Side 2 |
Track 2
|
Featuring: Capital And Counties, Marks And Spencers And Bhs At Lakeside |
|
Producer: |
Jan Bright |
Publisher: |
BBC Open University |
Subject terms: |
Advertising; Communication in marketing; Consumer behaviour; Customer relations; Customer services; Marketing--Management; Sales forecasting; Sales management; Total quality management |
Master spool number: |
AC2303 |
Production number: |
AC2303 |
Available to public: |
no |