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Description
1. Managing processes: SPC in action (Block3) -- 2. Recognising excellence (Block 4) -- 3. Problem solving in action: Six Sigma at Scottish Power (Block 4) -- 4. Problem solving in action: transfor...mation at COSi (Block 5) -- 5. Customers, quality and competition (Block 5)
1. Managing processes: SPC in action (Block3) -- 2. Recognising excellence (Block 4) -- 3. Problem solving in action: Six Sigma at Scottish Power (Block 4) -- 4. Problem solving in action: transfor...mation at COSi (Block 5) -- 5. Customers, quality and competition (Block 5)
| Module code and title: | T889, Problem solving and improvement: quality and other approaches |
|---|---|
| Item code: | T889; DVD |
| Published: | 2007 |
| Rights Statement: | |
| Restrictions on use: | |
| Note: | Contents description available.;DVD for Open University course T889. |
| + Show more... | |
| Publisher: | Open University,2007 |
| Link to related site: | OU online prospectus T889 description: http://www3.open.ac.uk/courses/bin/p12.dll?C01T889 |
| Subject terms: | Management; Organisational effectiveness; Problem solving; Quality control |
| Production number: | NINH20457 |
| Available to public: | no |
