Postgraduate Certificate in Human Resource Management - Learning Outcomes

Educational aims

This qualification aims to provide you with an ability to:

  • understand the role of the HR professional, the nature of professionalism and approaches to addressing ethical dilemmas, working inclusively, favouring sustainable HR management and diversity.
  • develop the skills, core behaviours and core knowledge needed to develop business acumen in an uncertain world and address business and change management issues and to work at a strategic level in the organisation.
  • develop the skills and understanding needed to develop specific organisational strategies in relation to hr issues such as employee relations, employee experience, employee engagement, learning and development, employee resourcing, talent management, engagement with stakeholders and digital work.
  • develop the skills to assess the relevance of theory for practice and apply it where appropriate to improve practice.
  • develop people management skills essential for HR work such as: selection interviewing; appraisal interviewing; disciplinary interviewing; delivering training; making presentations; project management; managing performance, diversity and inclusion, organisational development and design and people analytics.

Learning outcomes

The qualification provides opportunities for you to develop and demonstrate knowledge and understanding, qualities, skills and other attributes in the following areas:

Knowledge and understanding

On completion of this certificate you will be able to demonstrate knowledge and understanding of:

  • the role of the HR professional, the nature of professionalism and approaches to addressing ethical dilemmas, working inclusively, favouring sustainable HR management and diversity.
  • some aspects of organisational theory and behaviour, including the future of organisations and the management of change, remote and digital working and the management of change, and their relevance for the choices made about human resource management strategy and engagement with stakeholders.
  • the impact of the external context on the choices made about human resource management strategy; this includes the effects of Covid-19, globalisation and international forces, social and technological change and government policies and regulation
  • the leadership management and development of people within the organisation, employee relations and employee engagement strategies, learning and development strategies and interventions and employee resourcing, talent management, diversity and inclusion, organisational development and design and people analytics.

Cognitive skills

On completion of this certificate you will be able to:

  • access and provide some evaluation of relevant published research and information across a range of areas relevant to the management and development of people in organisations
  • assess the relevance of theory for practice and apply it where appropriate to improve practice
  • develop and justify original arguments and reference the work of others.

Practical and/or professional skills

On completion of this certificate you will be able to:

  • lead and influence others effectively
  • learn through reflection on practice and experience
  • recognise ethical issues and use professional and ethical values to deliver an inclusive and sustainable HR culture
  • demonstrate people management skills and behaviours essential for HR work such as: selection interviewing; appraisal interviewing; disciplinary interviewing; delivering training; making presentations; project management; managing performance, situational decision-making based on focused insights, commercial drive and managing in a digital work environment.
  • interpret financial information, manage financial resources and employ people analytics
  • manage and communicate information using IT applications and software packages, in accordance with the requirements of the Digital Information Literacy Levels Framework.

Key skills

On completion of this certificate you will be able to:

  • communicate effectively, orally and in writing, using a range of media and including writing assignments and business reports
  • demonstrate self-awareness and the ability to reflect on experience and to plan and carry out continuous personal development
  • manage inclusively interpersonal relationships, demonstrate sensitivity to diversity and perform effectively in a team environment
  • use information technology effectively in communicating and working collaboratively with others, and in accessing and managing information in accordance with the requirements of the Digital Information Literacy Levels Framework.

Teaching, learning and assessment methods

The qualification will utilise the OU’s virtual learning environment (VLE) and technology-enhanced learning (TEL) design process to deliver the learning and teaching. The delivery will be informed by the key principles of learning and teaching, such as flexibility and different intensities of study.

Online learning spines will be provided for both modules to support you in using specially developed learning resources, case studies and original texts as well as a range of multi–media material. The spines will also direct you to guidance on assessment activities, tutorial activities and to collaborative and peer learning activities.

Tutors will be central to the delivery of learning and teaching, supporting you online in synchronous and asynchronous environments and providing feedback and support for assessment and learning. You will be supported during your induction period in areas including postgraduate study skills, time management and critical engagement.

The assessment strategy will comprise of a good balance of formative and summative assessment. It will utilise a variety of assessment types to enhance student experience and engagement and will be appropriate to the learning outcomes.

The assessment strategy will also emphasise the importance of integrating both continuous and end-of-module assessments so that the learning and feedback from the continuous assessment components prepares you for the end-of-module assessment, in relation to both the content assessed and the skills needed to complete the final assessment.

There will be a strong emphasis on helping you to understand the criteria which are being assessed, as well as the task or tasks to be completed, and on providing consistent feedback for all assessments, so as to inform improvements to future performance. However, both continuous assessment and end of module assessment will be summative and marked.

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