Archive for October 2nd, 2012

Customer satisfaction

Tuesday, October 2nd, 2012

 Yet again the OU students have demonstrated their satisfaction with the OU. Surveys of OU graduates 1975 — 1989 indicate that over 70% felt that they derived ‘great’ or ‘enormous’ benefit from their time as students, that over 80% felt that it had had a good impact on them ‘as learners’ and ‘as a person’ and that more than 50% noted the beneficial effect on their careers and on them as ‘members of society’. Subsequently, OU students have presented their studies as an aid to the development of their self-esteem and their careers and as constructive within the development of familial relationships. They have noted dramatic changes to their beliefs, thoughts and tastes and have acknowledged their pleasure in learning. Many have concluded that their OU studies provided them with intellectual stimulation, confidence and ‘cultural capital’. Since their inception in 2005 the annual National Student Surveys have all shown that OU students rate the OU more highly than almost all other students rate their respective institutions. (more…)