IT systems: planning for success
IT systems are a critical part of our world, in business, public sector and voluntary sector environments, and are often highly complex and interconnected combinations of technology, organisations and people. Yet they frequently fail, often spectacularly. This module teaches the skills to enable you to contribute towards successful IT systems. It draws on techniques from systems theory, software engineering and management to: understand the nature of success and failure, design IT systems to enable success, and ensure that IT systems are robust in the face of future changes. You will also learn skills in project management and will cover legal, social, ethical and professional issues.
What you will study
IT systems are a complex sociotechnical mixture of technology (including hardware, software and networking), organisations, and people. IT systems: planning for success teaches skills for understanding and enabling success in each of these areas. The foundation of the module is systems thinking: concepts and tools for making sense of the whole of a complex system, including the emergent relationships between its interconnected parts.
This module consists of three blocks.
In Block 1 you will look at:
- the sociotechnical nature of IT systems
- how we understand success and failure in IT systems
- how to analyse and avoid systems failure; and the complex nature of systems.
Block 2 looks at how to create conditions for success in IT systems through:
- the use of effective sociotechnical systems design
- an understanding and use of appropriate methodologies
- an understanding of reliability and dependability in IT systems
- an analysis of security and privacy.
In Block 3 you will examine how to ensure continued success in established IT systems through:
- exploring the maintenance and evolution of IT
- an understanding of future strands, including scenario planning
- disaster recovery
- a deeper appreciation of the digital divide.
The theme of project management of IT systems, and how this links with legal, social, ethical and professional issues, runs throughout the module.
The three main teaching blocks cover key aspects of systems thinking. Each block has been designed by The Open University and includes a blend of printed and online text, pictures, animations and practical activities. Accompanying the teaching material are specially recorded audio and video material, including interviews with leading researchers, experts, companies and users from a wide range of countries.
IT systems: planning for success isn’t just about reading – it’s about learning through hands-on experience.
If you are considering progressing to The computing and IT project (TM470), this is one of the OU level 3 modules on which you could base your project topic. Normally, you should have completed one of these OU level 3 modules (or be currently studying one) before registering for the project module.
You will learn
This module will help you to understand the:
- nature of success and failure in IT systems
- sociotechnical nature of IT systems
- legal, social, ethical and professional contexts in which IT systems exist
- issues around IT systems reliability, dependability, security and privacy.
It will give you the skills to:
- analyse IT systems in a complex socio-technical context
- observe and analyse features relating to IS failures in a given situation
- work with effective IT development and project management methodologies
- successfully enable the maintenance and evolution of IT systems
- future proof IT systems, including the use of scenario planning and disaster recovery.
Printed study texts, online study material including ebooks, module website and online forums.
A computing device with a browser and broadband internet access is required for this module. Any modern browser will be suitable for most computer activities. Functionality may be limited on mobile devices.
Any additional software will be provided, or is generally freely available. However, some activities may have more specific requirements. For this reason, you will need to be able to install and run additional software on a device that meets the requirements below.
A desktop or laptop computer with either:
- Windows 7 or higher
- macOS 10.7 or higher
The screen of the device must have a resolution of at least 1024 pixels horizontally and 768 pixels vertically.
To participate in our online-discussion area you will need both a microphone and speakers/headphones.
Our Skills for OU study website has further information including computing skills for study, computer security, acquiring a computer and Microsoft software offers for students.