England
Where do you live?
What you will study
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Understand the role of social media in the user journey -
How to align social media with your target audience -
User journey mapping and social media -
Define objectives at each stage of the journey -
Fake accounts, vanity metrics and misleading data -
How to keep iteration at the core of social activity
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How to align channel selection with target audiences and user journeys -
Considering channel adoption and engagement -
Managing and keeping up to date with channel updates -
Channel key features and benefits -
Channel drawbacks and risks
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Understanding the differences between organic and paid social media -
The benefits and limitations of organic social media -
The benefits and limitations of paid social media -
Organic and paid social media working together -
The key organic vs. paid features of the most popular social channels
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What differentiates great social media? -
Social media insights and monitoring -
Social media policies -
Avoiding social media disasters -
Social media channel management tools -
Content calendars and social media processes -
Social media measurement
You will learn
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develop and plan effective social media campaigns that align user journeys and business objectives -
apply social media listening tools to gain market insights and monitor campaign success -
assess and plan to avoid social media disasters -
evaluate and analyse social media campaigns using social and web analytics.
Vocational relevance
Teaching and assessment
Study support
Assessment
Course length
What's included
Regulations
Entry requirements
Computing requirements
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Primary device – A desktop or laptop computer with at least 8 GB of RAM and a quad-core processor (2.4 GHz minimum speed). It’s possible to access some materials on a mobile phone, tablet or Chromebook; however, they will not be suitable as your primary device -
Operating systems – Windows 11 or the latest supported macOS. -
Internet access – Broadband or mobile connection. -
Browser – Google Chrome and Microsoft Edge are recommended. Mozilla Firefox and Safari may be suitable.
If you have a disability
Course fee
| Start | England fee |
|---|---|
| At anytime before 31/07/2026 | £200 |
